This is the second post in a multipart series on how medical device and pharmaceutical companies can continue to make progress on Human Factors-related activities during the COVID-19 crisis.
COVID-19 has had an unprecedented effect on many companies with telecommuting at an all-time high. With the CDC, the Federal government, and various state governments advising limited travel and encouraging social distancing, carrying out classic usability studies (i.e. face to face research with study participants) may seem challenging or even impossible. However, there are numerous “low contact” study methods that can be utilized to keep your HF programs on track.
For years the human factors research community has embraced and employed remote research methods. Intended users of your device or system can be scheduled to participate in usability studies that are conducted via screen sharing software, video sharing, etc. Participants can still consent in a typical manner and sessions can be video recorded and streamed to your team members. It is true that some systems or study designs are not suited for remote testing. However, you might be surprised at how many are quite well-suited.
Give us a call to see what can be done for your project using remote data collection methods.