Medical error is the 5th leading cause of death in the United States.

wrongdiagnosis.com

 
 

 

Magnitude of the Problem

The "Human Factors MD Index"

The past decade has seen the problem of medical error come to light. Here is our version of the Harper's Magazine Index applied to the problem of medical error:

 Estimated number of deaths per year in the US hospital system attributable to medical error:
98,000
 Number of jumbo jet crashes required per day for equivalent death rate:
1.5
 Rank of medical errors among leading causes of death in the US:
5th
 Rank of medical errors among causes of death relative to motor vehicle accidents, diabetes, kidney disease, breast cancer, and influenza:
1st
 Percentage of anesthesiologists who, when surveyed anonymously, admitted to committing an error with fatal results:
24
 Percentage of Americans who estimate that medical error causes fewer than 5,000 deaths annually:
60
 Percentage of Americans who are "very concerned" that an error or mistake will lead to serious injury or harm when flying in a commercial aircraft:
32
 Percentage of Americans who are "very concerned" that an error or mistake will lead to serious injury or harm when going to a hospital for care:
47
 Percentage of Americans who believe they have personally experienced a medical error:
42
 Estimated annual cost of medical error to US healthcare system:
$24 billion

(Sources: 1, 10 IOM To Err is Human, 3, 4 WrongDiagnosis.com, 6, 7, 8, 9Kaiser Health Poll Report 2003, 5 Anesthesiology, 63:A497, 1985)

 

Errors Attributable to Poor Device Design

Of course, not all errors involve medical devices or stem from poor device design. Errors take several forms, including:

Diagnostic Errors, such as misdiagnosis leading to an incorrect choice of therapy, failure to use an indicated diagnostic test, misinterpretation of test results, failure to act on abnormal results;
Treatment Errors, such as errors in the use of a drug, administering the wrong drug, adverse drug reactions, errors in administering to a patient, delay in treatment;
Preventative Errors, such as failures to provide an indicated prophylactic treatment, inadequate monitoring or follow-up of treatment;
Device Use-Errors, incorrect programming of a dosage, failure to respond to an alarm, misreading displayed information, data entry errors, inadvertent switch activation.

And while we at Human Factors MD are unaware of statistics on the frequency of device use-errors, it is clear that errors caused by poorly designed devices are part of the medical error problem. Here are some disturbing examples:

Free Flow: The Silent Killer

From 1995 through 2000, registered nurses fatally overdosed 39 patients and injured 373 others while handling infusion pumps capable of delivering rapid, uncontrolled bursts of medicine through intravenous lines. In each case, a nurse switched off the pump but failed to manually engage a small roller clamp on the IV line which stops the "free flow" of medicine. (Source: Chicago Tribune, September 11 2000).

Therac 25

1986, Ray Cox, a Texas oil worker, received radiation treatment for a tumor he had removed from his left shoulder. A typing error, software bug, and uninformative error message (Malfunction 54) lead the radiation therapy technologists to deliver three "blasts" of 25000 rads: about 125 times the normal dosage. Ray Cox's health deteriorated rapidly from radiation burns and other complications from the treatment overdose. He kept in good humor about his condition, joking that "Captain Kirk forgot to put his machine on stun". He died four months later. (Source: Casey, Steven. Set Phasers On Stun, And Other True Tales of Design, Technology, and Human Error. Aegean Publishing Company, 1998)


Death by Decimals

An RN programmed an infusion pump to give two initial doses of pain medication. She thought the concentration mode was set at 1.0 mg, but it had actually been set at 10.0 mg by the previous user. After the initial setup, the pump does not indicate the concentration mode. The patient was given two initial doses at ten times the intended dose. The patient arrested but was revived. (Source: Medical Device Safety Report, FDA)

The ECRI maintains a listing of "user-errors" pulled from FDA's Medical Device Safety Reports (select "User Errors" as the "Cause of Incident").

 

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